AI Customer Analytics Applet
Purpose and Overview
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TODO: This applet documentation needs detailed expansion. This is a placeholder with basic structure and key information.
The AI Customer Analytics Applet is an advanced component of BigLedger’s Digital CRM Module, providing AI-powered predictive analytics, customer behavior insights, and machine learning capabilities for enhanced customer relationship management.
Primary Functions
- Predictive Analytics - Customer behavior prediction and forecasting
- Customer Segmentation - AI-driven customer classification
- Churn Analysis - Customer retention risk assessment
- Lifetime Value Calculation - Customer value prediction
- Recommendation Engine - Product and service recommendations
Key Features
TODO: Expand Key Features Section
- Machine learning customer behavior models
- Real-time customer scoring and insights
- Predictive churn and retention analytics
- Automated customer segmentation
- Personalized marketing recommendations
Integration Points
Core Module Dependencies
- Customer Maintenance Applet - Customer master data
- Inventory Item Maintenance Applet - Product information
- Organization Applet - Multi-location analytics
Related Applets
TODO: Document Related Applets
- Automated Marketing Applet
- Customer Intelligence Applet
- Sales Analytics Applet
- Customer Portal Applet
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Documentation Status: This applet requires comprehensive documentation including AI model details, analytics configuration, data requirements, and implementation examples with sample insights.