Platform SysAdmin

The console BigLedger’s own platform system administrators use to run the platform as a whole — create tenants, put users into them, manage applet catalogues, subscriptions and applet stores, and maintain the administrator list itself. It sits outside every tenant module: no customer can open it, it is not installed in a customer tenant, and nothing here posts a journal, moves stock or creates a document. What it does for you — a tenant created, a first user added, an applet added to your catalogue — is done by your BigLedger contact; once your tenant has an owner, users and roles are managed inside it with the Tenant Admin applet.

Overview

The Platform SysAdmin applet is the console a BigLedger platform system administrator uses to run the platform as a whole: create and edit tenants, put existing users into a tenant, look up any platform user, manage applet catalogues, subscriptions and applet stores, and maintain the list of system administrators itself. It sits outside every tenant module, and nobody but BigLedger staff opens it — it is not installed in a customer tenant and no customer role can be granted it.

If you are a customer, you cannot see or use this applet, and you do not need to. The things it does that affect you are handled for you by BigLedger: a new tenant being created, a first user being added to it, an applet catalogue being made available to your logins. Once your tenant exists and has an owner, your own administrator manages users, roles and permissions from inside the tenant with the Tenant Admin Applet. To have a tenant created, an owner changed or an applet added to your catalogue, ask your BigLedger contact.

Where it fits

Direction	What	Why
Sibling	Developer SysAdmin Applet	Registers applets, vendors and store listings. This applet places the registered applets into catalogues and stores and installs them for users.
Downstream	Tenant Admin Applet	Once a tenant exists and has an OWNER, that tenant’s own administrator takes over its users and roles from inside the tenant.
Downstream	Applet Store	The stores and catalogues maintained here are what the store shows to users.

Screens and menus

The console’s menus are Subscription, Catalogue, Tenant, User, Hostname, SysAdmins and Applet Stores, with a dashboard of counts on the first page:

Tenant — creating a tenant, and linking existing platform users to it with a rank (OWNER, ADMIN, MEMBER or GUEST).
Catalogue — which applets a group of logins is offered, and whether they are installed automatically when a login is created.
Subscription and Applet Stores — the commercial and store listings the Applet Store reads.
User — looking up any platform login, and deleting a platform user.
SysAdmins — who else can use this console, and at what rank.

Configuration

There is nothing for a customer to configure: only BigLedger’s platform system administrators can open this applet, and it has no settings a tenant can reach.

Fields

The forms are used by BigLedger staff only and are not described here. One rule reaches customers: a tenant code and a tenant name accept only letters, digits and underscores, so the name your tenant is stored under has no spaces or punctuation, whatever your company’s registered name is.

Lifecycle and effects

Everything here is platform master data: tenants, their users and ranks, catalogues, subscriptions and stores. Nothing posts a journal, moves stock or creates a document in any tenant. Adding a user to your tenant gives them a login there at the rank chosen; from then on your own administrator manages them in the Tenant Admin Applet.

Related applets

Developer SysAdmin Applet — registers the applets, vendors and stores that this applet then catalogues and installs.
Tenants V2 — the earlier tenant-maintenance applet.
Developer — the earlier applet-registration screen.
Tenant Admin Applet — what a tenant’s own OWNER or ADMIN uses once the tenant and its first user exist.
Applet Store — consumes the stores and catalogues.

Troubleshooting

Symptom	Cause	Fix
An applet you expect is missing from your tenant’s Applet Store	It is not in the catalogue your logins are offered	Ask your BigLedger contact to add it to your catalogue
Your tenant’s name appears without spaces or punctuation	Tenant names accept only letters, digits and underscores	Expected; the display name on documents comes from your company record, not the tenant name
A new user cannot see your tenant	They have not been linked to it yet, or their invitation has not been accepted	Add them from the Tenant Admin Applet once your tenant has an owner, or ask BigLedger for the first one