Dashboard

Executive Command Center

The BigLedger Dashboard transforms raw business data into actionable intelligence through real-time analytics and customizable KPI monitoring. Unlike traditional ERP dashboards, our AI-powered visualization engine learns from your business patterns and proactively highlights opportunities and risks.

Dashboard Components

Main Dashboard

Real-Time Business Pulse

Live Revenue Tracking: Monitor sales across all channels (retail, e-commerce, B2B) with sub-second updates
Cash Flow Visualization: Dynamic cash position tracking with predictive modeling
Inventory Health Score: AI-driven inventory optimization metrics
Customer Sentiment Analysis: Integration with social media and review platforms
Operational Efficiency Index: Automated performance scoring across departments

Key Performance Indicators

Financial Metrics
- Gross Profit Margin with trend analysis
- Operating Cash Flow vs. projections
- Accounts Receivable aging
- DSO (Days Sales Outstanding) tracking
- Working Capital optimization score
Operational Metrics
- Order fulfillment rate
- Inventory turnover by category
- Production efficiency (for manufacturing)
- Service level achievement
- Employee productivity index
Customer Metrics
- Customer Lifetime Value (CLV)
- Net Promoter Score (NPS)
- Customer Acquisition Cost (CAC)
- Churn rate analysis
- Average transaction value trends

Sales Dashboard

Comprehensive Sales Analytics

Multi-Channel Performance
- Retail store performance by location
- E-commerce conversion rates
- Marketplace channel analysis
- B2B account growth tracking
- Direct sales team performance
Product Performance Matrix
- Best sellers by category and channel
- Slow-moving inventory identification
- Cross-selling opportunity analysis
- Bundle performance tracking
- Seasonal trend predictions
Sales Team Analytics
- Individual salesperson KPIs
- Commission calculation tracking
- Territory performance mapping
- Lead conversion funnel
- Sales forecast accuracy

Order Dashboard

Order Lifecycle Management

Order Status Monitoring
- New orders requiring attention
- Processing queue optimization
- Fulfillment status by warehouse
- Shipping and delivery tracking
- Returns and refunds processing
Channel-Specific Views
- E-commerce Orders: Shopify, WooCommerce, custom stores
- Marketplace Orders: Lazada, Shopee, Amazon integration
- B2B Orders: Corporate accounts, wholesale transactions
- POS Orders: Retail store transactions
- Mobile Orders: App-based purchases

Advanced Features

AI-Powered Insights

Predictive Analytics: Forecast sales, inventory needs, and cash flow
Anomaly Detection: Automatic alerting for unusual patterns
Recommendation Engine: Suggested actions to improve KPIs
Natural Language Queries: Ask questions in plain English
Pattern Recognition: Identify trends before they become obvious

Customization Options

Widget Library: 50+ pre-built dashboard widgets
Drag-and-Drop Designer: Create custom layouts
Role-Based Dashboards: Different views for different users
Mobile Responsive: Full functionality on tablets and phones
Dark Mode Support: Reduce eye strain during extended use

Integration Capabilities

External Data Sources: Connect Google Analytics, social media metrics
IoT Sensors: Real-time warehouse and production floor data
Banking APIs: Automated cash position updates
Weather Data: Correlate sales with weather patterns
Economic Indicators: Track market conditions affecting business

Dashboard Permissions

Access Control Levels

Executive View: Full access to all metrics and forecasts
Department Manager: Department-specific KPIs and team performance
Team Leader: Team metrics and individual performance
Individual Contributor: Personal KPIs and targets
External Stakeholder: Limited view for investors or partners

Performance Optimization

Data Refresh Rates

Real-time: POS transactions, inventory movements
Every 5 minutes: E-commerce orders, payment status
Hourly: Financial calculations, commission processing
Daily: Predictive models, trend analysis
Weekly: Strategic KPIs, market comparisons

Caching Strategy

Intelligent pre-loading of frequently accessed data
Edge computing for retail locations
CDN integration for global operations
Offline mode for mobile users

Alert Configuration

Threshold Monitoring

Set custom alerts for any KPI
Multi-condition alert rules
Escalation paths for critical issues
Integration with communication platforms (Slack, Teams, WhatsApp)

Alert Types

Immediate: Critical business events
Scheduled: Daily/weekly summary reports
Predictive: Warnings before thresholds are breached
Comparative: Performance vs. targets or previous periods

Export and Reporting

Data Export Options

Formats: Excel, PDF, CSV, JSON
Scheduling: Automated report generation and distribution
API Access: Programmatic access to dashboard data
Embedding: Embed dashboards in other applications

Mobile Application

BigLedger Dashboard Mobile

Native iOS and Android apps
Biometric authentication
Push notifications for critical alerts
Offline data synchronization
Voice-activated queries

Best Practices

Dashboard Design Principles

Focus on Action: Every metric should drive a decision
Progressive Disclosure: Summary view with drill-down capability
Context Matters: Show comparisons and trends, not just numbers
Visual Hierarchy: Most important metrics prominently displayed
Consistency: Standardized color coding and terminology

Implementation Timeline

Week 1: Initial setup and data connection
Week 2: KPI definition and dashboard design
Week 3: User training and feedback collection
Week 4: Refinement and go-live
Ongoing: Continuous optimization based on usage patterns

Technical Specifications

Performance Metrics

Dashboard load time: < 2 seconds
Data refresh latency: < 100ms for real-time metrics
Concurrent users supported: 10,000+
Historical data retention: 7 years
Uptime SLA: 99.99%

Security Features

End-to-end encryption for sensitive data
Role-based access control (RBAC)
Audit trail for all dashboard modifications
GDPR and data privacy compliance
SOC 2 Type II certified infrastructure