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Cancel, correct and reconcile with MyInvois · lesson 1 of 6 · for the whole-system operator — you run the books Read the full lesson · Back to the course

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Step 1 — Recognise Valid as a one-way door

You know why you cannot simply fix the wrong e-invoice.

  • Press Save and Resubmit on the To IRB E-Invoice row and the message is…

RM 12,400

…GadgetSphere branch invoiced a corporate customer RM 12,400 for a laptop refresh

Step 2 — Name the 72-hour window

Once LHDN has said Valid, an e-invoice is a filed tax record, and there is exactly one way to take it back…

72 hours

Cancel it at LHDN within 72 hours

Step 3 — Read the deadline off the record

You have a deadline written down that you can trust.

  • Open the My E-Invoice Admin Applet, go to Internal Submission, then To IRB E-Invoice…
  • Open the row and read its validation date-time
  • Add 72 hours
  • Read the field
Screen capture pending the demo tenant

Internal Submission → To IRB E-Invoice with the RM 12,400 invoice opened, status Valid, and its validation date-time visible on the record

Step 4 — Understand what a cancellation actually does

You can explain a cancellation to the branch that raised the sale.

Cancelled

A cancellation asks LHDN to mark the validated e-invoice Cancelled

Step 5 — Name the route you are on

You can say, in one sentence, what happens next.

Valid

…a new e-invoice and which you watch to Valid like any other

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