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Work the pools until nothing is stuck · lesson 5 of 6 · for the whole-system operator — you run the books Read the full lesson · Back to the course

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Step 1 — Say what Single General is for

You can explain the third submission type without hedging.

What this step names
  1. A document marked Single General gets one attempt at being an individual…
  2. Built with general buyer details rather than the buyer's own
  3. If that does not work the document is meant to end up…

Step 2 — Know how a row gets in here

You can predict which sales land in this pool rather than one of the others.

RM 10,000

One that is incomplete and under RM 10,000 waits here

Step 3 — Find the pool when it is not on your menu

You will not conclude from an empty left menu that you have nothing to check.

What this step names
  1. There is a tenant-wide setting that removes the Single General Pool from…
  2. Another that removes the Individual Pool
  3. Both live on an ordinary settings screen that anyone able to open…

Step 4 — Work a row the ordinary way first

You can clear most of what you find here with skills you already have.

  • Save and Resubmit writes your corrections, re-runs the mandatory check and, if it passes…
Screen capture pending the demo tenant

The Single General Pool listing with one row selected, showing Save and Resubmit, the two move buttons and Skip E-Invoice

Step 5 — Use the fallback when the attempt has failed

You know the route that is specific to this submission type.

Invalid

…row went out as an individual e-invoice and LHDN returned it Invalid

Step 6 — Put it in the monthly round

This pool stops being a surprise.

What you do
  1. Add it to the same thirty-second check you already run: open it…

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