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Ask for your e-invoice from the customer portal · lesson 1 of 5 · for the outside party — you are not our staff Read the full lesson · Back to the course

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Step 1 — Know what an e-invoice is

An e-invoice is the tax record of your purchase, in the shape the Inland Revenue Board of Malaysia, LHDN, asks for.

Valid

LHDN checks it and answers Valid or Invalid

Step 2 — See why your receipt is not the e-invoice

You will stop asking a shop to reprint something that does not exist yet.

Valid

…only when LHDN answers Valid and gives it an identifier and a…

Step 3 — Ask before the monthly run

You will know why today is far cheaper than next month.

What you do
  1. Ask in the same month you bought…

Step 4 — Find the door that is open to you

You will know where to ask, whether you need an account, and who finishes the job — which matters more than it sounds.

What this step names
  1. If they gave you a login to their e-invoice portal
  2. Usually because you buy from them regularly as a business
  3. You sign in
  4. Choose the account you are acting for
  5. Ask there

Step 5 — Gather what you will be asked for

You will not have to abandon the form halfway through.

Where this step sits
    flowchart TD
  s1["1. Know what an e-invoice is"]
  s2["2. See why your receipt is not…"]
  s3["3. Ask before the monthly run"]
  s4["4. Find the door that is open…"]
  s5["5. Gather what you will be asked…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s5 here;

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