Basic Operations
“Where do I turn on serial number or batch tracking for an item?” On the item’s create screen, in Sub Item Type, before the item’s first save. From that save the screen locks it, and a wrong choice means a new item code. That one answer explains why this section reads in the order it does: an item is decided before it is maintained.
This section is for whoever sets up and maintains items, because items are what every other part of BigLedger reads: a sales order, a purchase invoice, a stock count, a price rule and an e-Invoice line each copy something from the item when they are raised. The example throughout is GadgetSphere’s serialised 14-inch ultraportable laptop, LAP-ULT-1401. Start with the first card and read in order.
Read these in this order
The two things that explain the whole section
1. Every item has two records. The document item is the commercial definition (price, tax, e-Invoice classification, what a document line can pick); the inventory item is the stock-keeping record that balances, serial numbers and costing hang off. Create items in Doc Item Maintenance, which creates and links the inventory record for a Basic Item; if the link is still missing when a document posts, the posting makes it. Maintaining items explains the split.
2. Three fields on an item are locked. The item code (unless the applet setting EDIT_ITEM_CODE is on), the item type and the sub item type lock at the item’s first save, and no permission unlocks the last two. For an item already in use the repair is a new code, which is why the first guide is about deciding, not doing. Editing an item lists what each lock means.
What an item reaches once it exists
Nothing on the item screen posts anything. Each document line takes its own copy of the item when the line is added, so a correction to the item reaches new lines only, never documents already raised: the blast radius runs forward, never back. Editing an item says what each change reaches, and Choosing an item type what a wrong type costs.
An item is never finished alone. A Basic Item is paired with its inventory record (stock), a pricing scheme (price), its tax codes and e-Invoice classification (or an Item Template that supplies them) and its company and branch links (who can pick it). Check each one on the first item of a new kind, and the rest of that kind follows.
Where the rest of your master data lives
These must exist before the first item, because the item reads them. Each is documented with the applet that owns it:
- Companies, branches and locations — the Organisation applet. Every document header needs all three, and the doc item’s Company and Branch Linking tabs decide who may pick the item.
- Tax codes — the Tax Configuration applet. Without them the item saves untaxed.
- Chart of accounts and default GL codes — chart of accounts setup.
- Prices — pricing schemes, price sets and price books, under Daily tasks.
And beside items, not before them:
- Customers and suppliers — Customer Maintenance and the Supplier applet.
- Cashbooks and settlement methods — the Cashbook applet.
What success looks like
Open your first new item in Doc Item Maintenance. Under a minute:
- Main tab: Inv Item Code is filled in. Blank on a Basic Item means the inventory record has not been linked yet; the first document that moves its stock creates and links one (Stock Management explains).
- Item Type and Sub Item Type are greyed out and read what you meant. If either is wrong, this is the cheapest moment to replace the item.
- E-Invoice tab: the classification is one somebody chose, not a
022the tab filled in.
Maintaining the item master adds the check on a draft sales line, and each guide’s Common mistakes names what goes wrong at its step.
Related documentation
- Selling it — Sales guides, and the Sales and POS modules.
- Buying and receiving it — Purchasing guides and the Purchasing module.
- Counting and costing it — Inventory guides and the Inventory module, with serial numbers and bundles and grouped items.
- Reporting it to LHDN — E-Invoice guides.
- The reference layer — Doc Item Maintenance, Inventory Item Maintenance and the master data applets.
- Before any of it — Getting started. When an item will not appear — Troubleshooting.