Stock figures and costing
Stock questions are rarely about stock. They are about a number — an available quantity, a unit cost, a margin — and about which document moved it.
Each answer is two or three sentences and a link. The page behind the link is the one that owns the explanation and the one that gets corrected when the product changes.
Stock Availability shows 50 physical but 0 available. Where did it go?
Available is the physical quantity adjusted by the open documents against it, so an unfulfilled sales order or a draft delivery order holds stock back without moving it. The Details screen names the documents behind the difference — see the Stock Availability applet.
Where do I turn on serial number or batch tracking for an item?
On the item, and before its first receipt — once the item has been used on a finalised document the tracking mode is fixed. Stock Management step 2 covers the decision, and Creating an Item shows the screen.
How do I move stock between branches?
Through a stock transfer, which is two documents — an outbound from the sending location and a receipt at the receiving one — with the goods in transit in between. Stock Transfer Procedures walks both halves and what happens if the second one is never done.
Why is the cost on my document different from what I paid for the item?
Most screens show a moving average, re-derived from the whole receipt history rather than the last price you paid. Costing Internals shows the ledger it hangs off, how FIFO (first in, first out) differs, and how to correct an average that has gone wrong.
I keyed a purchase dated last month and my earlier margins changed.
That is the design rather than a fault: a back-dated receipt rewrites the cost stored on document lines after it, so a margin is not settled until the period is closed. The margin report and the profit and loss don’t agree covers what moves and what does not.
My count and the stock report still disagree after a stock take.
A stock take posts adjustment documents rather than overwriting balances, so the report only agrees once every adjustment is finalised. The Stock Take applet documents the session and its adjustments, and Costing Internals explains what an adjustment does to your cost.
Which document actually takes stock out?
On the sales side only the sales invoice and the POS cash bill move stock and post to the ledger; quotations, orders and delivery notes record intent. Troubleshooting says it in a line, and Stock Management step 4 helps you decide which document books a receipt.