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What you are asking for

What you are asking for

Ask for your e-invoice from the customer portal · presentation 1 of 5 · for the outside party — you are not our staff Read the transcript · Back to the series

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Ask for your e-invoice from the customer portal · presentation 1 of 5

What you are asking for

You can say what a Malaysian e-invoice is and why the receipt in your hand is not one…

Step 1 — Know what an e-invoice is

An e-invoice is the tax record of your purchase, in the shape the Inland Revenue Board of Malaysia, LHDN, asks for.

Valid

LHDN checks it and answers Valid or Invalid

Step 2 — See why your receipt is not the e-invoice

You will stop asking a shop to reprint something that does not exist yet.

Valid

…only when LHDN answers Valid and gives it an identifier and a…

Step 3 — Ask before the monthly run

You will know why today is far cheaper than next month.

What you do
  1. Ask in that month, while your receipt is still on its own

Step 4 — Find the door that is open to you

You will know where to ask, whether you need an account, and what happens once you submit — which matters more than it sounds.

What this step names
  1. If they gave you a login to their e-invoice portal
  2. Usually because you buy from them regularly as a business
  3. You sign in
  4. Choose the account you are acting for
  5. Ask there

Step 5 — Gather what you will be asked for

You will not have to abandon the form halfway through.

Where this step sits
    flowchart TD
  s1["1. Know what an e-invoice is"]
  s2["2. See why your receipt is not…"]
  s3["3. Ask before the monthly run"]
  s4["4. Find the door that is open…"]
  s5["5. Gather what you will be asked…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s5 here;

NarrationSlide 1 of 6

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What runs for you, and what month-end can prove — transcriptWhat you are asking for — transcript