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The customer who does not want an e-invoice, and the sale that may not be consolidated

The customer who does not want an e-invoice, and the sale that may not be consolidated

What Malaysia's e-invoice rules mean for your business · presentation 3 of 4 · for the whole-system operator — you run the books Read the transcript · Back to the series

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What Malaysia's e-invoice rules mean for your business · presentation 3 of 4

The customer who does not want an e-invoice, and the sale that may not be consolidated

You can explain why most counter receipts are reported together once a month, name the deadline and what it is a deadline for…

Two kinds of customer

Step 1 — Separate the two kinds of customer

You will know which question decides everything else.

Where this step sits
    flowchart TD
  s1["1. Separate the two kinds of customer"]
  s2["2. Learn the deadline, and what it…"]
  s3["3. See what a consolidated e-invoice actually…"]
  s4["4. Learn the RM 10,000 line…"]
  s5["5. Know the trades that may never…"]
  s6["6. Answer the customer who comes back…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s1 here;
  

Step 2 — Learn the deadline, and what it is a deadline for

You will know what the seventh of the month means.

Where this step sits
    flowchart TD
  s1["1. Separate the two kinds of customer"]
  s2["2. Learn the deadline, and what it…"]
  s3["3. See what a consolidated e-invoice actually…"]
  s4["4. Learn the RM 10,000 line…"]
  s5["5. Know the trades that may never…"]
  s6["6. Answer the customer who comes back…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s2 here;
  

Step 3 — See what a consolidated e-invoice actually contains

You will know why it cannot be edited into something else.

What this step names
  1. The buyer on it is General Public
  2. With the revenue board's general public tax number
  3. Identity type passport
  4. Every contact and address field filled with the letters N A

The sales that may not be consolidated

Step 4 — Learn the RM 10,000 line, and who drew it

You will be able to state the rule and the software separately.

What you do
  1. Read that as a deliberate margin rather than a fault

Step 5 — Know the trades that may never consolidate at all

You will know whether the rule above is even the relevant one for you.

What this step names
  1. The specific guideline lists activities for which an e-invoice has to be…
  2. Whatever it is worth: the sale of a motor vehicle
  3. A flight ticket or private charter
  4. Construction contracts
  5. Pay-outs to winners in licensed betting and gaming
  6. Payments to agents

When the customer changes their mind

Step 6 — Answer the customer who comes back a week later

You will have an answer at the counter.

What this step names
  1. Your part is to make asking easy while the month is open…
  2. Date and amount or by the PIN printed on it
  3. Supply their own details

NarrationSlide 1 of 10

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