E-invoices at the till

For the counter — you serve customers and cash up. Level 1 — orientation.

By the end you can answer a customer at the counter who asks for an e-invoice, take their details so the sale goes straight to LHDN instead of waiting for someone to chase them, leave an ordinary walk-in receipt alone because it is reported for you, handle a sale of RM 10,000 or more before you take the money, and know exactly what you can undo at the till and what has to go to your finance team.

Presentations

1. When a customer asks for an e-invoice — about 7 minutes, narrated
2. What happens to an ordinary cash sale — about 7 minutes, narrated
3. Take the buyer’s details at the till — about 9 minutes, narrated
4. The sale that is too big for the monthly batch — about 9 minutes, narrated
5. When the customer comes back — about 8 minutes, narrated

Where this sits in your path

Series 1 of 1 in At the counter — the e-invoice track.

Modules this series draws on

• E-Invoice & PEPPOL Module
• Point of Sale Module

Reference pages this series draws on

Every screen a presentation mentions is documented on one of these pages; the series does not re-document it.

• My E-Invoice Admin Applet
• MY E-Invoice Portal Applet
• Sales Refund Note Applet (Internal)
• Sales Return (Internal)
• POS General
• I submitted a wrong invoice and LHDN has already validated it. Can I cancel? Cancelling and correcting a validated e-invoice
• What am I supposed to do between the 1st and the 7th? The month-end e-invoice cycle
• Pools and E-Invoice Submission Routing
• LHDN rejected it. Where do I find out why? E-invoice validation rules & troubleshooting
• What Malaysia Requires: E-Invoicing Explained
• Consolidated e-invoices
• Pools and queues
• Validation and clearance
• Core Concepts

All presentations · Presentations for the counter