See how your invoice matched your customer's goods receipts

For the outside party — you are not our staff. Level 1 — orientation.

By the end you can open the purchasing portal your customer gave you, tell what each of the five screens is for, read the chain that links your invoice back to the goods receipt and the order behind it, say what the Open Qty column really means and why it is usually blank, recognise a short delivery or a price difference from the document the buyer raised, and know which matching happens in your customer’s system that you will never see on your screen.

Presentations

1. The portal your customer gave you, and what it will and will not show — about 9 minutes, narrated
2. What your customer ordered, and how much of it is still to come — about 9 minutes, narrated
3. How your invoice was matched to the goods receipt — about 9 minutes, narrated
4. When it does not agree, and the matching you cannot see — about 10 minutes, narrated

Modules this series draws on

• Purchasing Module
• E-Invoice & PEPPOL Module

Reference pages this series draws on

Every screen a presentation mentions is documented on one of these pages; the series does not re-document it.

• Purchase Credit Note Supplier Access (Internal)
• Purchase GRN Supplier Access (Internal)
• Purchase Invoice Supplier Access (Internal)
• Purchase Order Supplier Access (Internal)
• Purchase Return Supplier Access (Internal)
• Incoming Supplier E-Invoices
• Which LHDN Guideline Version This Wiki Cites
• Direct GRN Workflow
• Direct Invoice Workflow
• Standard Procurement Workflow
• The order still shows a quantity outstanding after I invoiced it all

All presentations · Presentations for the outside party