E-invoices at the till, for the person they call over

For the counter supervisor — you are the one they call over. Level 2 — operate.

By the end you can open a finalised cash bill at any GadgetSphere counter and read, from its own E-Invoice tab, what has already happened to it, what LHDN has said, and how many hours of the cancellation window are left; put right a wrong buyer detail wherever the bill has got to; give a customer who wants their company on a bill they have already paid the cheapest route that is still open; know which of your after-Final tools the e-invoice notices and which it does not; and handle a bill of RM 10,000 or more whether or not your company has told the till to stop it.

Before this series: E-invoices at the till

Presentations

1. Read the bill’s E-Invoice tab before you decide anything — about 9 minutes, narrated
2. The wrong number was keyed, and nothing stopped it — about 10 minutes, narrated
3. The customer wants their company on a bill they have already paid — about 11 minutes, narrated
4. Your after-Final tools, and which of them the e-invoice notices — about 10 minutes, narrated
5. The RM 10,000 bill: what the till stopped, and what it let through — about 10 minutes, narrated

Modules this series draws on

• E-Invoice & PEPPOL Module
• Point of Sale Module

Reference pages this series draws on

Every screen a presentation mentions is documented on one of these pages; the series does not re-document it.

• My E-Invoice Admin Applet
• MY E-Invoice Portal Applet
• Storefront E-Invoice Request
• Organization
• Sales Refund Note Applet (Internal)
• Sales Return (Internal)
• POS General
• I submitted a wrong invoice and LHDN has already validated it. Can I cancel? Cancelling and correcting a validated e-invoice
• Approve and send a cancellation of a validated e-invoice to LHDN
• Cancel a consolidated e-invoice, and get its receipts reported again
• Correct a validated e-invoice with a credit note instead of cancelling it
• Month-end e-invoicing: check the Batch Pool, and work the Invalid list before the run
• E-Invoice Pools: Consolidating by Document or by Branch
• E-Invoice Pools: Submission Types, the RM 10,000 Rule and Where a Finalised Document Goes
• E-Invoice Pools: What You Can Do in Each Pool, and the Questions That Come Up Most
• E-Invoice Validation: What BigLedger and LHDN Check — the Buyer’s Identity, the Mandatory Fields and the General TINs
• E-Invoice Validation: Which Record and Which Address BigLedger Sends
• Consolidated e-invoices
• Pools and queues
• Validation and clearance
• Core Concepts

All presentations · Presentations for the counter supervisor