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Configuration

Configuring the Claims Management Module follows a strict 5-phase dependency chain. Expense categories and employee grade structures must be established before entitlement caps or approval routing rules are enabled.

Configuration Dependency Chain

5-Phase ERP Claims Setup Pipeline

Warning

Employee profiles and job grades must exist in Core / HR before setting up claim entitlement caps or approval hierarchies. Always complete setup phases in order.


Phase 1: Expense Categories

What you are doing: Defining claim categories (Medical, Travel, Entertainment, Mileage) and mapping GL expense accounts.

Setup TaskRequired Applet
Expense Category & GL Account MappingClaim Applet / Finance Setup
Mileage Distance Rates & Fuel RulesClaim Applet

Phase 2: Employee Entitlements

What you are doing: Configuring annual claim balance caps and per-claim limits based on employee job grades.

Setup TaskRequired Applet
Job Grade Entitlement Caps SetupClaim Cycle Applet
Employee Benefit Balances & AllocationsClaim Cycle Applet

Phase 3: Approval Matrices

What you are doing: Mapping department manager sign-offs, multi-tier threshold approvals, and delegation rules.

Setup TaskRequired Applet
Department Manager Approval RoutingClaim Applet
Multi-Tier Finance Threshold Sign-offsClaim Cycle Applet

Phase 4: Finance & GL Mapping

What you are doing: Mapping Accounts Payable clearing ledgers, bank disbursement rules, and tax deductibility splits.

Setup TaskRequired Applet
Employee Accounts Payable (AP) LedgersFinancial Accounting Configuration
Tax Deductibility Split ConfigurationFinancial Accounting Configuration

Phase 5: Test & Validate (Smoke Test)

Before going live, complete these mandatory verification tests:

  • Receipt Scan Test: Upload a sample paper receipt and verify OCR automatically populates date, vendor, and amount.
  • Entitlement Limit Test: Submit a claim exceeding employee grade caps and verify the system blocks or flags the violation.
  • Approval & Payout Test: Approve a test claim through managerial and finance steps and confirm GL expense posting.