Use Cases

The E-Commerce Module flexibly supports diverse digital sales models across consumer retail, corporate wholesale, and marketplace channels.

1. Direct-to-Consumer (B2C) Retail Webstore

Business Scenario: A consumer brand operates a brand webstore accepting credit card and e-wallet payments with automated courier shipping label generation.

• Primary Applets: CP-Commerce Admin Applet, Shopping Cart Applet, Internal Packing Order Applet
• Operational Flow: Customer checks out on webstore → payment gateway captures funds → order injected into ERP as confirmed Sales Order → warehouse receives packing list and dispatches shipment via courier integration.

2. B2B Client Ordering Portal (Corporate Account Selling)

Business Scenario: A wholesale distributor provides corporate clients with a password-protected ordering portal featuring customized contract pricing, credit term validation, and bulk order upload.

• Primary Applets: CP-Commerce Admin Applet, Sales Order Applet, Customer Maintenance Applet
• Operational Flow: Corporate buyer logs in → system displays client-specific pricebook → buyer submits bulk order against approved credit limit → Sales Order routed for fulfillment.

3. Multi-Channel Marketplace Synchronization (Shopee, Lazada, TikTok Shop)

Business Scenario: A merchant sells across multiple third-party online marketplaces and requires centralized inventory synchronization to prevent overselling.

• Primary Applets: Seller Admin Applet, Seller Applet, Stock Balance Applet
• Operational Flow: Orders from external marketplaces ingested automatically → inventory stock balances synchronized across all connected stores → centralized fulfillment managed from a single central warehouse.