Cash Conversion
Cash conversion is the active redemption mechanism — when a member chooses to use their points at the counter, this rule determines how much monetary value their balance converts to. This is distinct from earning rules (which add points after a sale) and from tier pricing (which changes item prices without consuming points).
Important
Cash conversion at POS requires both an active points currency and an active conversion rate configured. If either is missing or inactive, the cashier will not be able to process a redemption.
Where to do this
Full step-by-step instructions, field explanations, and screenshots are in the applet guide:
Membership Admin Applet → Conversion Rules
Also see:
- Where Members Earn and Spend Points (POS and Sales Order) — understand the full earn/redeem flow at the counter