Member Labels
A label is a tag — NEWSLETTER, TRADE-IN-DONE, GSO-ONLINE — and a member can carry any number
of them. Labels sit inside label lists, which group them (a list CHANNEL holding the labels
WALK-IN and ONLINE). Unlike a class, a label changes nothing on its own; it is something other
rules can read.
Where to do this
Membership Admin → Member Label and Member Label List — see
Classes, labels, currencies.
A label is a code, a name (required) and its list; a list is a code and a name. Labels are attached
to a member on the Labels tab of Membership Edit (list first, then label), or through the
LABEL 1…3 columns of the Upload Membership CSV. With
ENABLE_WEBSITE_SELECTION_ON_MEM_LABEL_LINK on, linking a label also asks for a website.
Who reads a label
- Pricebook: a Member Label header rule exists, but the client-side calculator used by POS and the sales documents ignores it (treats it as satisfied); only the OCR processor evaluates it. Use Member Class for tier pricing.
- Commission Scheme: a Member Label rule passes when the member has any label — the picked labels are not compared.
- CP Commerce Admin: newsletter topics carry
member-label links, and
MemberLabelTopicAssignmentProcessorpushes labelled members onto a topic they are not yet subscribed to.
Decide before you create labels
Use a label for anything a marketing list needs and a class for anything a price or a commission depends on. If both rules above are what you were counting on, neither label rule does what its name says today; segment by class or by the Membership Report CSV instead.