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Conversion Rates

The conversion rate says what a point is worth in money — for GadgetSphere, 100 GSPTS = RM 1.00. It is read when a member redeems: POS General converts the points the cashier enters into a cash value on the settlement line or the points-discount line, up to the member’s balance.

Where to do this

Membership Admin → PTS to CCY Config → + — see Classes, labels, currencies: Point Currency, Money Currency, Conversion Rate, Status. One active row per point currency and money currency.

Point-to-point. A PTS to PTS Config screen (point currency → point currency, rate, cross-over flag) exists in the applet’s routes, but its menu entry is commented out; you cannot reach it from the sidebar. The PTS CCY Module row carries the cross-over flag, and nothing on the menu lets you set the rate between two currencies. Treat multi-currency conversion as unavailable until the menu returns.

Decide before you set the rate

  • Get the rate agreed once and leave it. Every redemption already recorded used the rate at the time; changing it changes what the outstanding balance is worth at the counter, and no report restates history.
  • Round it so a cashier can say it in one sentence. “100 points is one ringgit” survives a busy Saturday at GS-KV-01; “847 points is ten ringgit” does not.
  • The rate is per money currency. A USD sale at GadgetSphere Distribution needs its own row or the member cannot redeem on it.

When it goes wrong

SymptomCauseFix
Reward points not applied / points discount missing at POSNo active rate for the currency, or the Points Discount item is not setPTS to CCY Config; POS Default Selection → Points Discount Item Code