Currency Configuration
A point currency is the unit members collect. GadgetSphere runs one, GSPTS. Every treatment that
awards points names a currency (a price-book Point treatment, a commission scheme’s Pts Currency,
an OCR job’s price book, a manual adjustment), every balance is per currency, and the POS member
panel shows the balance per currency.
Where to do this
Membership Admin → PTS CCY Module → + — see Classes, labels, currencies and Fields: Membership Point Currency Code, Name, Conversion Rate, the point-to-point cross-over flag, Status. The money value of a point is a separate record — see Conversion Rates.
Decide before you create a currency
- One or several. A second currency is a second balance, a second rate and a second set of treatments to maintain. Create one only when a campaign must be spent separately from the main balance — and remember the screen that converts between currencies is not reachable from the menu (see Conversion Rates).
- The code is what everything else refers to. The Upload Member Point Transaction CSV, the commission treatment and the price book pick the currency by code or GUID; pick a code you will not want to rename.
- Status. An inactive currency is still referred to by existing lines; set it inactive only after the balances in it are zero.
When it goes wrong
| Symptom | Cause | Fix |
|---|---|---|
| Points earned but the POS member panel shows no balance | The bill’s lines carried a different currency code from the one on screen, or no PTS to CCY Config rate exists | Check the Point Transaction tab for the currency on the lines; add the rate |
| OCR points never posted | The price book’s Point treatment names a currency GUID that does not exist (PRICE_BOOK_MEMBERSHIP_POINT_TREATMENT_POINT_CCY_NOT_FOUND) | Re-select the currency on the treatment |