Pricing Scheme Rewards
Pricing scheme rewards use BigLedger’s item pricing functionality to provide special member pricing. By configuring pricing schemes in Doc Item Maintenance (FI-ITEM module), you create discounted or exclusive prices that automatically apply to qualified members during transactions.
Understanding Pricing Schemes in Membership Context
Pricing schemes are a core feature of BigLedger’s item master data management in the FI-ITEM (Doc Item Maintenance) module. While pricing schemes serve many purposes across BigLedger, they’re particularly powerful for membership programs because they enable automatic, rule-based member pricing without requiring point redemption or manual discounts.
How Pricing Schemes Enable Member Rewards:
- Define special pricing for specific items or item categories
- Pricing schemes are referenced by pricebooks
- Pricebooks control which members can access which schemes
- When qualifying members transact, special pricing applies automatically
- Members receive benefits simply by being members, without redemption actions
Pricing Schemes vs. Manual Discounts:
- Pricing schemes are systematic and automatic
- Manual discounts require staff action at POS
- Schemes ensure consistency across channels (POS, e-commerce, sales orders)
- Schemes provide audit trails and reporting on member pricing usage
- Schemes scale to large programs without operational burden
Accessing Doc Item Maintenance
Pricing schemes are configured in the Doc Item Maintenance module, not in the Membership module:
Navigate to FI-ITEM Module. Locate Doc Item Maintenance in BigLedger’s module menu. This module manages all item master data including descriptions, standard pricing, cost information, and pricing schemes.
Understanding Module Context. When configuring pricing schemes for membership rewards, you’re working across modules:
- FI-ITEM defines what the special price is
- Membership pricebooks define who can access it
- Integration between modules enables the complete reward experience
Permissions Required. Ensure your user role has permissions to:
- Access Doc Item Maintenance
- Modify item pricing schemes
- Create and edit pricing scheme definitions
If you don’t see pricing scheme options in Doc Item Maintenance, contact your system administrator to verify permissions.
Types of Pricing Schemes for Member Rewards
Different pricing scheme types serve different reward strategies:
Fixed Price Schemes define absolute prices for items:
- Item ABC normally $29.99, member price $24.99
- Straightforward for members to understand
- Best when member pricing is static
- Requires updates if standard pricing changes
Percentage Discount Schemes apply percentage reductions:
- Members receive 10% off regular price
- Automatically adjusts when standard prices change
- Easier to maintain than fixed prices
- Clear value communication (“Save 10% as a member”)
Category-Based Schemes apply pricing to entire item categories:
- All electronics receive 15% member discount
- Saves configuration effort for large catalogs
- Ensures new items in category automatically include member pricing
- Scales well for programs with many items
Tiered Schemes provide different pricing based on quantity or member level:
- Buy 1-5 units: 10% off
- Buy 6-10 units: 15% off
- Buy 11+ units: 20% off
- Can combine with member classes for sophisticated structures
Time-Based Schemes offer pricing during specific periods:
- Member pricing available 9am-11am for early bird benefit
- Weekend member specials
- Seasonal member pricing promotions
- Adds temporal dimension to rewards
Creating a Fixed Price Scheme
To create a fixed price scheme for member rewards:
Open Item Record. In Doc Item Maintenance, search for and open the item record you want to add member pricing to.
Navigate to Pricing Section. Locate the pricing configuration area within the item record. This section displays standard pricing and available pricing schemes.
Create New Pricing Scheme. Click “Add Pricing Scheme” or similar button to create a new scheme for this item.
Define Scheme Code. Enter a unique code identifying this pricing scheme. Use meaningful codes like “GOLD-PRICE,” “MEM-DISC-10,” or “VIP-PRICE” that indicate the scheme’s purpose.
Enter Scheme Description. Provide a clear description: “Gold Member Pricing - 10% discount” or “VIP Member Exclusive Price.”
Select Scheme Type. Choose “Fixed Price” as the scheme type.
Enter Member Price. Input the special price members will pay:
- Standard price: $29.99
- Member price: $24.99
- Savings: $5.00 (16.7%)
Set Effective Dates. Specify when this pricing is valid:
- Start date: When member pricing becomes available
- End date: When pricing expires (leave open for ongoing pricing)
Configure Currency. Ensure the pricing scheme uses the correct currency for your market (USD, EUR, MYR, etc.).
Set Priority (if applicable). If multiple pricing schemes could apply, priority determines which takes precedence. Lower numbers typically mean higher priority.
Save the Scheme. Click “Save” to create the pricing scheme. It’s now available to be referenced by pricebooks.
Repeat for Additional Items. Create pricing schemes for each item that should have member pricing.
Creating a Percentage Discount Scheme
Percentage discounts are often preferable to fixed prices:
Open Item Record. In Doc Item Maintenance, access the item you want to configure.
Create New Pricing Scheme. Add a new pricing scheme to the item.
Define Scheme Details. Enter code (e.g., “MEM-10PCT”) and description (“Member 10% Discount”).
Select Scheme Type. Choose “Percentage Discount” or “Markup/Markdown” depending on your system’s terminology.
Enter Discount Percentage. Input the discount value:
- 10 for 10% off
- 15 for 15% off
- 20 for 20% off
Choose Calculation Base. Specify whether discount applies to:
- Regular selling price
- List price
- Current transaction price
- Most commonly, discount applies to standard selling price
Set Rounding Rules. Determine how calculated prices round:
- Round to nearest cent
- Round down to nearest cent
- Round to nearest nickel (for cash transactions)
Configure Combination Rules. Specify whether this discount can combine with:
- Other promotional discounts
- Volume discounts
- Sale pricing
- Most member pricing is exclusive (doesn’t combine)
Set Effective Dates. Define the period when this discount is valid.
Save the Scheme. Save to make the percentage discount available for pricebook assignment.
Creating Category-Based Pricing
For programs with many items, category pricing is efficient:
Identify Item Categories. Determine which product categories should have member pricing:
- Electronics
- Apparel
- Home Goods
- Premium Items
Define Category Pricing Rule. In pricing scheme configuration, select category-based pricing:
- Choose the category (e.g., “Electronics”)
- Define the pricing rule (e.g., 15% off regular price)
- Set scheme code (e.g., “MEM-ELEC-15PCT”)
Apply to Category. The pricing scheme automatically applies to all items in the category:
- Existing items immediately receive member pricing
- New items added to category automatically inherit pricing
- Removes need to configure individual items
Test Category Coverage. Verify that items in the category show the member pricing:
- Query items in the category
- Confirm pricing scheme appears in their pricing configuration
- Test transactions to ensure pricing applies
Monitor Category Changes. When items are added to or removed from categories:
- They gain or lose member pricing automatically
- Review category assignments periodically
- Ensure categorization aligns with your member pricing strategy
Configuring Multi-Tier Pricing Schemes
Create different pricing for different member tiers:
Create Tier-Specific Schemes. For the same item, create separate schemes for each tier:
- Scheme 1: “BRONZE-PRICE” - 5% off
- Scheme 2: “SILVER-PRICE” - 10% off
- Scheme 3: “GOLD-PRICE” - 15% off
- Scheme 4: “PLATINUM-PRICE” - 20% off
Differentiate Scheme Details. Each scheme has distinct:
- Discount percentage or fixed price
- Scheme code indicating tier
- Description explaining which tier it serves
Link to Pricebooks. Later, when configuring pricebooks:
- Bronze pricebook references BRONZE-PRICE schemes
- Silver pricebook references SILVER-PRICE schemes
- Gold pricebook references GOLD-PRICE schemes
- Each member class sees their tier’s pricing
Create Clear Value Progression. Ensure pricing creates meaningful tier differentiation:
- Bronze: 5% off
- Silver: 10% off (double Bronze value)
- Gold: 15% off (triple Bronze value)
- Clear progression motivates tier advancement
Test Tier Pricing. Verify that members in different tiers see different prices:
- Create test members in each tier
- Process test transactions for each
- Confirm correct pricing applies based on tier
Exclusive Member Items
Some items can be available only to members:
Configure Member-Only Pricing. Create items with no standard pricing, only member pricing:
- Standard price: Not available (or set very high)
- Member price: Actual selling price
- Result: Only members can purchase at reasonable price
Mark Items as Member Exclusive. If your system supports item flags:
- Flag item as “Member Only”
- Display “Members Only” badge in catalogs
- Prevent purchase by non-members at POS and online
Use Member-Only Categories. Create product categories exclusively for members:
- “Member Exclusives” category
- Items in this category available only through member pricing
- Creates aspirational value for membership
Featured Member Items. Promote exclusive items in member communications:
- “New member-only products available this month”
- “Exclusive access for Gold members”
- Highlights membership value beyond discounts
Managing Pricing Scheme Complexity
As programs grow, pricing scheme management becomes critical:
Use Consistent Naming Conventions. Establish naming patterns:
- Tier-based: “GOLD-”, “SILVER-”, “BRONZE-” prefixes
- Discount-based: “MEM-10PCT”, “MEM-15PCT”
- Category-based: “MEM-ELEC”, “MEM-APRL” (Electronics, Apparel)
Document Scheme Purposes. Maintain documentation of:
- What each scheme is for
- Which member tiers use it
- When it was created and why
- Expected usage volume
Limit Active Schemes. Avoid creating dozens of pricing schemes:
- More schemes increase complexity and maintenance
- Focus on schemes that drive program objectives
- Retire obsolete schemes when campaigns end
Centralize Scheme Management. Designate responsibility:
- Who can create new pricing schemes
- Who approves member pricing structures
- Who maintains scheme documentation
- Prevents proliferation of redundant schemes
Regular Review Process. Schedule periodic reviews:
- Are all active schemes still necessary?
- Should expired schemes be retired?
- Do schemes align with current program strategy?
- Are naming conventions still followed?
Pricing Scheme Maintenance
Ongoing management keeps pricing current:
Updating Scheme Values. When you need to change member pricing:
- Locate the pricing scheme in Doc Item Maintenance
- Update the fixed price or discount percentage
- Save changes
- New pricing applies to all members accessing that scheme
Scheme Effective Dates. Use effective dates for:
- Launching new member pricing on specific dates
- Automatically expiring promotional pricing
- Seasonal pricing adjustments
- Aligns with marketing campaign timing
Bulk Updates. For widespread pricing changes:
- Export items with pricing schemes
- Update pricing in bulk file
- Reimport to update many schemes simultaneously
- Useful for annual pricing reviews or program restructures
Archiving Old Schemes. When schemes are no longer needed:
- Verify no pricebooks reference the scheme
- Mark scheme as inactive or delete it
- Maintain historical records for audit purposes
- Clean archived data periodically
Integration with Pricebooks
Pricing schemes only affect members when referenced by pricebooks:
Schemes are Inactive Alone. Creating a pricing scheme doesn’t automatically give anyone access. The scheme must be referenced by a pricebook, and members must be eligible for that pricebook.
Pricebook References Schemes. Pricebooks are configured in the Membership module (covered in the next section) to reference specific pricing schemes created in FI-ITEM.
Member Eligibility. Pricebooks define which members can access the referenced schemes based on member class, labels, or other criteria.
Complete Flow Example:
- FI-ITEM: Create “GOLD-PRICE” scheme with 15% discount
- Membership: Create “Gold-Member-Benefits” pricebook referencing “GOLD-PRICE”
- Membership: Configure pricebook eligibility for member class “Gold”
- Result: Gold members automatically receive 15% discount
Testing the Integration. Verify complete flow:
- Scheme exists in FI-ITEM
- Pricebook references scheme
- Members have qualifying class/labels
- Transaction applies special pricing
Reporting on Pricing Schemes
Monitor member pricing usage:
Scheme Usage Reports. Track which pricing schemes are used most:
- Transaction volume by scheme
- Revenue impact by scheme
- Member segments using each scheme
Discount Analysis. Measure financial impact:
- Total discounts provided through member pricing
- Average discount per transaction
- Margin impact of member pricing
- Compare to sales lift from membership
Item Performance with Member Pricing. Analyze:
- Which items with member pricing sell best
- Whether member pricing drives volume increases
- Profitability of items with member pricing
- ROI of member pricing investments
Scheme Effectiveness. Evaluate:
- Are members aware of and using special pricing?
- Does member pricing drive tier progression?
- Which schemes provide best ROI?
- Should scheme structures be adjusted?
Best Practices for Pricing Scheme Rewards
Start with Key Items. Don’t try to create member pricing for every item initially. Focus on:
- Popular items that drive traffic
- High-margin items where discounts are sustainable
- Items that differentiate your program
- Expand coverage over time based on results
Use Percentages for Maintenance. Percentage discounts automatically adjust when standard pricing changes, reducing maintenance. Fixed prices require updates whenever base prices change.
Create Clear Tier Value. If using tier-based pricing, ensure meaningful differentiation between tiers. 5% vs. 6% isn’t meaningful; 5% vs. 10% vs. 15% is.
Test Thoroughly. Before launching member pricing:
- Test scheme creation and configuration
- Verify pricing applies correctly in transactions
- Test across POS, e-commerce, and sales order channels
- Confirm accounting integration works correctly
Document Completely. Maintain comprehensive documentation:
- What each scheme provides
- How schemes align with program strategy
- Who manages each scheme
- When schemes were created and why
Monitor Margin Impact. Regularly review:
- Gross margin on items with member pricing
- Whether discounts are sustainable
- Adjustments needed based on cost changes
- Overall program profitability
Coordinate with Merchandising. Work with merchandising teams:
- Which categories should have member pricing
- What discount levels preserve margins
- Seasonal or promotional pricing alignment
- New item pricing strategies
Communicate Value. Ensure members understand their pricing benefits:
- “As a Gold member, you save 15% on electronics”
- Show original price and member price
- Highlight savings on receipts
- Reinforce value regularly
Pricing schemes are the foundation of automated member rewards. Configure them strategically to provide meaningful value that drives membership engagement while maintaining healthy program economics.