Skip to content

Voucher Rewards

A voucher is a discrete instrument: a code or a serial the member presents, with its own value or treatment, dates and rules. Unlike a price-book rule it is not automatic, and unlike points it does not draw on a balance. GadgetSphere uses vouchers for the things a price book cannot express — a RM 50 apology after a delayed repair, a birthday gift, a launch-weekend code for online members.

Where to do this

  • Define the voucher — type, value or treatment, rules, tickets — in Voucher Management.
  • Sell it as stock, if it is a physical or serial-numbered voucher: an item of type Voucher in Doc Item Maintenance records voucher stock in and out.
  • Redeem it at the counter: POS General offers VOUCHER and COUPON settlement methods (per branch, in Settlement Method Settings) and accepts a coupon or voucher as a scanned line; POS_VOUCHER_INVENTORY treats scanned vouchers as inventory. A rejected voucher at the counter means its redemption limit or daily limit is reached or its rule header is missing — the applet page’s troubleshooting row.
  • Give it on a birthday: MEMBER_BIRTHDAY_GIFT_PROCESSOR (in the Scheduler applet’s processor picker) with a gift type of voucher assigns the vouchers the schedule lists to members of the classes it names, on their birthday or in their birth month. It is scheduled, not configured on a Membership Admin screen.
  • Report on it: the Sales Report applet’s Voucher Redemption report lists redeemed serials by date, code, amount, status and document.

Decide before you issue

  • Settlement (a fixed face value that pays part of the bill) or discount (a treatment that reduces lines) — the type decides which rules and fields apply; see the applet page.
  • Whether serials are needed. A code that anyone may enter is a campaign; a serial that one member holds is a gift, and needs tickets generated and assigned.
  • Which branches and which website. The rules and website links a voucher can carry are on the applet page; decide them before the first ticket is generated.

What vouchers do not do

A voucher redemption does not touch the membership point tables. What the backend records for a voucher and its tickets is on the voucher applet page; the points pages of this module do not apply to it.