Cancel, correct and reconcile with MyInvois · presentation 3 of 6 · for the whole-system operator — you run the books Read the transcript · Back to the series

These slides need JavaScript to advance one at a time. Without it every slide is shown below, one after another, each with its own player — or read the transcript, which carries the same steps and every word.

Cancel, correct and reconcile with MyInvois · presentation 3 of 6

Correct with a credit note

You can correct a validated e-invoice that can no longer be cancelled by raising a credit note that references it…

Step 1 — Recognise that you are past the window

You will stop trying to cancel and start correcting.

72 hours

Added 72 hours

Step 2 — Agree the correction with your accountant

You know whether the credit note is fixing LHDN, your books, or both.

RM 12,400

Which still holds a Valid e-invoice for RM 12,400

Step 3 — Raise the credit note against the wrong e-invoice

A credit note is on its way to LHDN, tied to the e-invoice it corrects.

Go to Sales, then the Internal Sales Credit Note Applet…

RM 2,480

RM 2,480 for GadgetSphere's laptop order

Step 4 — Point it at an original that is actually valid

The credit note is accepted first time instead of coming back Invalid for its reference.

Update the credit note's reference to the currently valid e-invoice, then Save and Resubmit

Invalid

…is accepted first time instead of coming back Invalid for its reference

Step 5 — Know which of the four notes the rules ask for

This step is the rule book rather than BigLedger, and the two are worth keeping apart.

What this step names

It is paragraph one point four of the e-Invoice Guideline
Version four point six of seven December twenty twenty-five
The page that records that version shows you how to see whether…

Step 6 — Credit a consolidated e-invoice

You can correct a consolidated e-invoice that is past its window.

Check where it landed

RM 10,000

BigLedger's automatic RM 10,000 divert covers sales invoices and cash bills only

Step 7 — Confirm that LHDN's records net out

You can show that the correction is complete.

Watch it to Valid, not Submitted, which only means LHDN is still deciding
Open the original
Keep the pair together for month-end

Screen capture pending the demo tenant

Internal Submission → To IRB E-Invoice with the credit note's row reading Valid and the original invoice's row still reading Valid

NarrationSlide 1 of 8

Left and right arrows, or the space bar, move between slides; f is full screen and Esc leaves it. Clicking the left or right half of a slide pages it. Play and pause belong to you — nothing moves on by itself unless you tick the box above.