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Read a rejection and fix it · presentation 6 of 7 · for the whole-system operator — you run the books Read the transcript · Back to the series

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Read a rejection and fix it · presentation 6 of 7

What runs without you, and what never will

You can name the parts of the rejection cycle at GadgetSphere that happen on their own…

Step 1 — Let the pipeline run itself

You will know how much of a clean month needs nobody at all.

Where this step sits
    flowchart TD
  s1["1. Let the pipeline run itself"]
  s2["2. Stop asking LHDN for its verdict"]
  s3["3. Stop minding the authorisation"]
  s4["4. Stop sending the buyer their copy"]
  s5["5. Let the failures come to you"]
  s6["6. Know exactly what nothing will tell…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s1 here;

Step 2 — Stop asking LHDN for its verdict

You will never refresh a screen waiting for a decision that is already being fetched.

Submitted

Submitted

Step 3 — Stop minding the authorisation

You know why nobody at GadgetSphere logs into MyInvois to keep submissions flowing.

What this step names
  1. BigLedger submits on your behalf using a token generated against your company's…
  2. A processor regenerates that token roughly every twenty minutes
  3. Keeping a few of them live per company
  4. Environment

Step 4 — Stop sending the buyer their copy

The delivery half of the job is off your desk, if it is on at all.

What this step names
  1. When a customer says they never received theirs
  2. The Email Dashboard tells you which of three things it was…
  3. A row with an error
  4. A blank e-mail address on the buyer

Step 5 — Let the failures come to you

You can stop opening the applet to find out whether anything went wrong.

What you do
  1. Ask your BigLedger contact which of the three are switched on for you…
  2. Check each company's own E-Invoice tab: consolidated and single-general can each be taken out…

Step 6 — Know exactly what nothing will tell you

You know where the automation stops, which is the only part of this lesson you have to act on.

Where this step sits
    flowchart TD
  s1["1. Let the pipeline run itself"]
  s2["2. Stop asking LHDN for its verdict"]
  s3["3. Stop minding the authorisation"]
  s4["4. Stop sending the buyer their copy"]
  s5["5. Let the failures come to you"]
  s6["6. Know exactly what nothing will tell…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s6 here;

NarrationSlide 1 of 7

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