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E-invoices at the till, for the person they call over · presentation 5 of 5 · for the counter supervisor — you are the one they call over Read the transcript · Back to the series

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E-invoices at the till, for the person they call over · presentation 5 of 5

The RM 10,000 bill: what the till stopped, and what it let through

You can tell, from the colour of one tab, whether your company has told the till to stop a bill of RM 10,000 or…

What the till does

Step 1 — Read the tab: is your company's switch on?

You will know in one glance which of two shops you are standing in.

  • Look at the tab
Screen capture pending the demo tenant

A cash bill of RM 12,800 with the E-Invoice tab label red and the Final button greyed out

Step 2 — Know what the check looks for, and what it cannot see

You will know why a red tab goes plain and why a plain tab can still be wrong.

What you do
  1. Fill those and the tab goes plain and Final returns

What happens afterwards

Step 3 — With the switch off: where the sale goes, and why Progress stays dark

You will know where to look for a big sale that nothing stopped.

What this step names
  1. Nothing ages it
  2. Nothing warns anyone
  3. The processors that could move it on their own are switched on…

Step 4 — Get the registration number, and let LHDN supply the tax number

You will know which one field is worth fighting for.

What this step names
  1. On a sale of ten thousand or more where the buyer's identity…
  2. The background processor looks the tax number up in LHDN's own registry…
  3. The document
  4. The e-invoice

Step 5 — Know what has to be true before Individual can be chosen

You will understand a greyed-out option that confuses people.

Where this step sits
    flowchart TD
  s1["1. Read the tab: is your company's…"]
  s2["2. Know what the check looks for…"]
  s3["3. With the switch off…"]
  s4["4. Get the registration number…"]
  s5["5. Know what has to be true…"]
  s6["6. Do not split it…"]
  s7["7. A foreign buyer, at any amount"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  s6 --> s7
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s5 here;

Step 6 — Do not split it, and do not try to move it

You will have the answer to the two shortcuts people suggest.

What this step names
  1. Several shops in the support corpus asked after month end whether their…
  2. The answer was the same every time: they go out individually
  3. With the buyer's real identity
  4. They stay in the pool

Step 7 — A foreign buyer, at any amount

You will know the second sale that can never go into the batch.

What you do
  1. Key the identity type as Passport and ask for their tax number…

NarrationSlide 1 of 10

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