Skip to content
Where a tax number comes from · presentation 2 of 5 · for the whole-system operator — you run the books Read the transcript · Back to the series

These slides need JavaScript to advance one at a time. Without it every slide is shown below, one after another, each with its own player — or read the transcript, which carries the same steps and every word.

Where a tax number comes from · presentation 2 of 5

The registration the board has no number for

You can explain why an automatic tax-number search comes back empty on a business that is genuinely registered…

Why an empty answer happens

Step 1 — Understand what the automatic search is actually asking

An empty result will stop looking like a failure.

What this step names
  1. Sometimes the board does not — the business is real
  2. The certificate is real
  3. No tax number sits against that registration because the tax the business…

Step 2 — Learn that empty is not stuck

You will stop hunting for held documents that are not held.

What this step names
  1. Nothing waits for you
  2. Nothing times out
  3. Nothing appears on a screen to be cleared

Step 3 — Know the band of sales that fallback cannot rescue

You will know which empty answers are urgent.

What this step names
  1. The document sits
  2. Nothing chases it
  3. There is no ageing alert on any pool

What to do instead

Step 4 — Try the search by hand before you telephone anybody

You will not ask a customer for something you could have found.

What you do
  1. Open the pool row and press Get TIN

Step 5 — Ask while the customer is still in front of you

Your pool will stop growing.

What this step names
  1. The most expensive moment is three weeks later
  2. When the sale is a pool row
  3. The contact has changed
  4. The month is being closed

Step 6 — Record what you learned about that customer

You will not repeat the same empty search every month.

Where this step sits
    flowchart TD
  s1["1. Understand what the automatic search is…"]
  s2["2. Learn that empty is not stuck"]
  s3["3. Know the band of sales that…"]
  s4["4. Try the search by hand before…"]
  s5["5. Ask while the customer is still…"]
  s6["6. Record what you learned about that…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s6 here;
  

NarrationSlide 1 of 9

Left and right arrows, or the space bar, move between slides; f is full screen and Esc leaves it. Clicking the left or right half of a slide pages it. Play and pause belong to you — nothing moves on by itself unless you tick the box above.