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Knocked off: what a settlement writes, what un-does it, and how to read one that half-worked · presentation 2 of 4 · for the whole-system operator — you run the books Read the transcript · Back to the series

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Knocked off: what a settlement writes, what un-does it, and how to read one that half-worked · presentation 2 of 4

Who writes the contra, and when the balance moves

You can say who actually writes a settlement pair — the applet's second request…

Who writes it

Step 1 — Know that the contra is not a Finalise job

You will stop looking for the contra in the Posting tab.

Where this step sits
    flowchart TD
  s1["1. Know that the contra is not…"]
  s2["2. Know what the second request writes"]
  s3["3. Know the exact moment both balances…"]
  s4["4. Know what a failed second request…"]
  s5["5. Know that a contra keyed on…"]
  s6["6. Know the two paths and which…"]
  s1 --> s2
  s2 --> s3
  s3 --> s4
  s4 --> s5
  s5 --> s6
  classDef here fill:#1e40af,stroke:#1e40af,color:#ffffff,font-weight:bold;
  class s1 here;

Step 2 — Know what the second request writes

You will know what a contra row is made of.

Screen capture pending the demo tenant

Receipt voucher → Contra tab, two invoices ticked with Amount Contra filled, the Add button enabled

When the balance moves

Step 3 — Know the exact moment both balances move, and that no queue is involved

You will stop waiting.

What this step names
  1. The support corpus has a phrase for the opposite belief
  2. Async recalculation stuck
  3. It is worth knowing why it is wrong

Step 4 — Know what a failed second request leaves behind

You will recognise the commonest shape.

What this step names
  1. The applet shows a red toast
  2. Documents contra unsuccessfully
  3. Does not retry

Step 5 — Know that a contra keyed on a draft is already live

You will not leave a draft with contras on it overnight.

What you do
  1. Key two invoices on the Contra tab of a draft receipt at GS-PEN-01…
  2. Leave that draft for a week and a collections call goes out on an…

Two paths

Step 6 — Know the two paths and which one you are on

You will know whether a half-written settlement is even possible from your screen.

What this step names
  1. The settle-single path is behind no button…
  2. The JSON document import
  3. The payment-gateway callback
  4. A background job call

NarrationSlide 1 of 10

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