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Red rows in the Batch Pool: what each status means and what actually clears them · presentation 3 of 4 · for the whole-system operator — you run the books Read the transcript · Back to the series

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Red rows in the Batch Pool: what each status means and what actually clears them · presentation 3 of 4

The button that strands a row, and the guard that is only on its neighbour

You can say what Process and Save and Resubmit write to a Batch Pool row whether they succeed or fail…

What a press does

Step 1 — Learn what the two buttons actually write

You will treat these buttons as writes, not as checks. **Process** and **Save and Resubmit** do the same thing to a Batch Pool row.

Screen capture pending the demo tenant

The Batch Pool listing with several unprocessed rows ticked and the Process button above the grid

Step 2 — Watch a healthy row become a stuck one

You will recognise the moment it happens.

What this step names
  1. Nothing is broken
  2. Nothing is reported
  3. No message says what has changed
  4. The row that was going to be consolidated automatically has just been…

What the software does and does not stop

Step 3 — Notice the guard that is on the neighbour and not here

You will know how confident to be.

What this step names
  1. The button next door behaves differently. **Consolidate** re-reads your selection
  2. Keeps only the rows still unprocessed
  3. Refuses outright if none of them is

Step 4 — Know when pressing it is exactly the right thing

You will not be afraid of the button, which would be the wrong lesson.

What you do
  1. Open the row, complete the fields the validation error names…

Step 5 — Avoid the second way it bites

You will leave finished rows alone.

What you do
  1. Press Process on that row and the check runs from scratch…

The rule

Step 6 — Adopt the rule that makes all of this easy

You have one sentence to work by. **Only press Process or Save and Resubmit on a row you have just changed.** If you have…

What you do
  1. Work the pool the other way round: start from the validation errors…

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