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E-invoices at the till, for the person they call over

For the counter supervisor — you are the one they call over. Level 2 — operate.

By the end you can open a finalised cash bill at any GadgetSphere counter and read, from its own E-Invoice tab, what has already happened to it, what LHDN has said, and how many hours of the cancellation window are left; put right a wrong buyer detail wherever the bill has got to; give a customer who wants their company on a bill they have already paid the cheapest route that is still open; know which of your after-Final tools the e-invoice notices and which it does not; and handle a bill of RM 10,000 or more whether or not your company has told the till to stop it.

Before this series: E-invoices at the till

Presentations

  1. Read the bill’s E-Invoice tab before you decide anything — about 9 minutes, narrated
  2. The wrong number was keyed, and nothing stopped it — about 10 minutes, narrated
  3. The customer wants their company on a bill they have already paid — about 11 minutes, narrated
  4. Your after-Final tools, and which of them the e-invoice notices — about 10 minutes, narrated
  5. The RM 10,000 bill: what the till stopped, and what it let through — about 10 minutes, narrated

Modules this series draws on

Reference pages this series draws on

Every screen a presentation mentions is documented on one of these pages; the series does not re-document it.

All presentations · Presentations for the counter supervisor