The cancellation queue: what each button tells LHDN, and what it does to your books

For the whole-system operator — you run the books. Level 3 — configure and own.

By the end you can say what Process Request actually does between your click and the screen coming back, which of the four processing logics talk to LHDN and what each does to the sales document, where the 72 hours are counted from and what the screen does when they run out, and read the outcome of any cancellation off three records without waiting for an e-mail that is not addressed to you.

Before this series: Cancel, correct and reconcile with MyInvois

Presentations

1. Process Request: what one click sets off, and what comes back — about 11 minutes, narrated
2. Four choices, and what each one tells LHDN — about 12 minutes, narrated
3. The clock, on both sides of 72 hours — about 11 minutes, narrated
4. How you will know: three records, and the check before you void a cash bill — about 11 minutes, narrated

Modules this series draws on

• E-Invoice & PEPPOL Module
• Financial Accounting Module
• Sales Module

Reference pages this series draws on

Every screen a presentation mentions is documented on one of these pages; the series does not re-document it.

• My E-Invoice Admin Applet
• MY E-Invoice Portal Applet
• What a Void Undoes
• Cancelling and Correcting a Validated E-Invoice
• What Malaysia Requires: E-Invoicing Explained
• Understanding E-Invoice Statuses
• Validation and clearance

All presentations · Presentations for the whole-system operator