Retail & E-Commerce Industry
Retail & E-Commerce Industry Solution
Modern retailers must operate seamlessly across physical retail stores, webstores (Shopify, WooCommerce), and online marketplaces (Shopee, Lazada, TikTok Shop). BigLedger acts as the central engine unifying inventory stock pools, customer loyalty points, and real-time sales accounting.
🔄 Omnichannel Customer & Inventory Flow
Core Retail Capabilities:
- Single Source of Truth for Stock: Avoid manual stock adjustments between physical stores and warehouse shelves.
- Unified Customer Profile: Customer purchase history is linked across all retail counters and e-commerce transactions.
- Compliance Ready: Integrated with Malaysian MyInvois e-invoicing for both B2C consolidated e-invoices and individual B2B requests.
🚀 Recommended Applet Stack
| Operational Area | Required Applets | Key Capabilities |
|---|---|---|
| Omnichannel Inventory Pool | Inventory Module · Stock Report | Unified stock master; preventing overselling by reserving inventory dynamically across online & offline channels |
| Store POS & Checkout | POS Module | Fast barcode scanning, multi-currency support, digital receipt generation, and shift cash control |
| Customer Loyalty & Membership | Membership Module | Cross-channel membership tiers, points accumulation, e-vouchers, and personalized promotions |
| Marketplace & E-Invoice Sync | E-Commerce Module · E-Invoice Module | Automated marketplace order import, courier consignment creation, and automated LHDN MyInvois submission |